Club Rules

Studio Policy

  • We have a strict no late-entry policy, after 5 minutes to the start of class.
  • If its your first time, please show up 15 minutes before your scheduled class.
  • Grip Socks are mandatory for all classes, we have these for sale in the studio or you may bring your own.
  • Please be on your machine by the start of class.
  • Please leave your cell phones in the cubbies, sound off. Selfies are allowed post-class.
  • You must be 18 years old to practice Lagree alone, and 16 with a parent present.
  • Our studios only accept credit/debit cards, we do not accept cash payments.

No-Show & Cancellation Policy

Please note, if you have not checked-in 5 minutes prior to class start time, your spot may be given to a fellow client on the waitlist.

CANCELLATIONS

Single Class, Class Packages and Auto-Renew Memberships:

  • You must cancel your class 8 hours or more prior to class start time in order to unreserve your spot and return it to your account.
  • If you late-cancel less than 8 hours prior to class start time, you will be charged $15 to your credit card on file and your class will be forfeited.
  • All late-cancel fees will automatically be charged to your credit card on file.

NO-SHOWS

Single Class and Class Packages

  • If you do not show up to class and do not cancel, your class will still be deducted from your account.

Auto- Renew Memberships:

  • If you do not show up to class and do not cancel, you will be charged $25 to your credit card on file and loss of class.
  • All no-show fees will automatically be charged to your credit card on file.

*Canceling can ONLY be done online through your account or through our mobile app.  We do not take cancellations through email or over the phone

Expiration

  • All Single Classes + Class Packages (please check expiration date on your receipt)
  • We do not offer extensions for any reason.
  • For any medical issues, please contact your studio directly.

Return & Refund Policy

  • We do NOT offer refunds on any Single Classes, Class Packages, Memberships, Workshops or apparel and merchandise.

    Return Check Fee is $35

Transfers

  • All Class Packages, Auto-Renew Memberships, and Workshops are non-transferable.
  • All class credits must be used by the original purchasing client.

Memberships

  • Contracts are billed on a monthly recurring basis.
  • (Please see your contract for details)
  • To cancel your membership, a 30-day notice is required.
  • Please contact your studio directly to cancel your membership
  • Memberships begin on date of purchase.

Student & Teacher Discounts

  • Students with valid ID can receive 10% off Class Packages.
  • Discount is NOT eligible for New Client Special or Auto-Renew Memberships.
  • Discount is only redeemable in-studio, not online.

Lost & Found

  • Club Lagree is NOT responsible for any lost or stolen items in the studio.
  • Please email the studio directly for any items you may have left behind.

Contact Us

If you have any questions about these Terms and Conditions please reach out to us.